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Bread Shaping Team Supervisor

The Shaping Supervisor is responsible for supervising and maintaining the quality of all of our artisan bread, viennoiserie and crackers for our wholesale and retail locations.  The Shaping Supervisor is responsible for overseeing and training a team of 6 – 10 staff and upholding our high company standards.  They oversee mixers, shapers and cracker staff.   The Shaping Supervisor must have a positive attitude and enthusiastic personality as well as a demonstrated ability to work cohesively with staff and with other managers and supervisors. This position is  responsible for providing direction, training, and development of employees.

Some qualities we are looking for: 

  • Demonstrated knowledge of bread shaping, proofing, and baking processes
  • Demonstrated knowledge of hydraulic dividers, molders, sheeters, spiral mixers and rack ovens.  
  • Understanding of bread and cracker mixing processes.
  • Ability to oversee and run a cracker production
  • Positive motivator with an upbeat attitude
  • Ability to provide direction to a team of 2-6 shapers
  • Excellent communication skills
  • Reliability
  • Impeccable attention to detail
  • Good math skills.  Must be able to add, multiply, count and verify numbers

This is an hourly non-exempt position with a starting payrate of $18/hr

Packaging & Distribution Manager- Evenings

The Packaging and Distribution Manager is responsible for overseeing distribution efforts for Seven Stars Bakery.  They manage the employees engaged in the  packaging,  distribution, and delivery of our breads, pastries and crackers to our wholesale partners, distributors and cafes.  The Packaging and Distribution Manager oversees the quality of packaging, organization of deliveries via box trucks and vans.  This position is also responsible for ensuring the timely delivery of our bakery products to our distributors, cafes, and wholesale accounts.  Assist in all areas including hiring of staff, maintenance of building and equipment and overall cleanliness of bakery.   This is an evening/early morning position.  This position reports to  the Facilities Manager and the Head Baker.

 

Experience/Education:

  • Demonstrated prior managerial experience, required
  • Associates/bachelor’s degree in business administration, logistics and planning, management or related field preferred. Will consider overall experience
  • Knowledge of proper food handling and packaging procedures for bakery items and working in a food service environment
  • Extensive knowledge in a operation of of box trucks and vans
  • Experience managing multiple vendors
  • Ability to consistently maintain positive client relationships
  • Can effectively and efficiently handle both administrative and mechanical responsibilities
  • Must be able to provide a clean driving record
  • Makes safety a priority at all times

Duties and Responsibilities:

  • Identify areas for improvement and coordinate with the team
  • Develop packaging and delivery schedules and enforce them 
  • Respond to emergency calls for maintenance related to deliveries
  • Perform troubleshooting to solve minor issues
  • Contact and schedule repairmen and extra help as needed for vehicles
  • Perform administrative tasks including creating schedules for packers and drivers, reviewing timecards for accuracy, communication with wholesale managers, writing and administering performance reviews and disciplinary actions
  • Delegate tasks to meet production and delivery schedules
  • Oversee, manage and direct all packaging and distribution procedures and operations
  • Ensure all equipment and bakery vehicles are up to working standards
  • Create and implement measures to minimize breakdowns and repairs (performing quality checks of all vehicles)
  • Create a work environment with safety as a high priority
  • Maintain partner and wholesale relationships and order materials as needed
  • Enforce all health and safety rules and regulations according to state/federal laws and company protocol
  • Monitor/manage waste daily, work to minimize waste in all areas of the bakery
  • Ability to operate all bakery vehicles in adverse weather conditions
  • Ability to follow all state and federal transportation regulations and laws
  • Any other duties as assigned 

This is an exempt salaried position.  Pay range for position is $50,000-$60,000 and salary will commiserate with experience.

Human Resources Director

Seven Stars Bakery is looking for a skilled Human Resources Director to support our five cafes and baking facility, all located in Rhode Island. Reporting to the CEO, the HR Director will provide overall strategic and tactical leadership, and is responsible for building organizational capability through the development and implementation of HR policies, practices, programs, and procedures, including talent management, culture and engagement, staffing, succession planning, training and development, employee relations, labor relations, total rewards (compensation, benefits, wellness), and leading management as well as HR metrics and budgeting. This position is also responsible for managing and minimizing organizational risk and liability related to employment matters.

A Day in The Life of An HR Director:

Business Partner
● Understands and models the company culture. Acts as a steward of company resources,
mission, vision, and values. Promotes sustainable business practices and applies diversity
and inclusion in all aspects of responsibilities.
● Embraces an agile work environment and guides others through change and continuous
improvement.
● Works cooperatively and positively with fellow team members, customers and vendors
spiriting a respectful workplace where everyone is welcome.

Talent Management
● Develop and implement talent programs and processes to achieve business goals and
result in an internal pipeline of top talent, increased retention, and highly engaged teams.
Critical work streams include performance evaluations/performance management,
identification and succession planning for critical roles, integration of capability framework to key programs, developing career pathways, talent segmentation and resulting actions
● Provides HR support to managers including coaching and guidance on associate relations issues, policy interpretation, performance management, problem solving, worker
compensation and leave of absence administration

Talent Acquisition
● Lead the end-to-end execution of the recruitment process from needs identification,
strategy development, sourcing, attraction and selection, through to offer, always
providing insights, recommendations and communication throughout
● Define the target candidate profile and recommend a talent identification strategy through targeted advertising sources & active/passive recruiting
● Utilize effective sourcing and messaging strategies to attract active and passive
candidates; leverage employee referral programs, recruiting boards, internet, social media,
industry and community organizations to build a strong talent pool – including diverse
talent

Training & Development
● Creates learning and development programs and initiatives that provide internal
development opportunities for employees

Employee Engagement & Culture
● Coordinates employee involvement activities, plans employee appreciation events and
coordinates volunteer events
● Drive a positive company culture that creates a memorable employee experience
● Diversity & Inclusion
● Develops, recommends, and implements diversity programs that are in keeping with
objectives and which ensure compliance with the current legal requirements
● Maintains statistics necessary to monitor the effectiveness of diversity programs and alerts leadership to difficulties encountered in attaining and maintaining compliance with
established goals and objectives
● Performs analyses of data and takes appropriate action to improve diversity effectiveness
● Compensation & Benefits
● Oversees employee benefits including 401(k) retirement plan, medical/dental/vision and
voluntary benefit offerings
● Plans attractive compensation and benefits packages to increase retention
● Oversees payroll and HRIS system data integrity
● Compliance
● Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
● Ensures staff complies with health and safety regulations

Competencies
● Strong investigative and research skills – knows where to find relevant talent, how to generate interest, network, and obtain referrals
● Ability to learn the business at an accelerated pace and educate candidates on Seven Stars Bakery
● Broad thinking and perspective of current talent acquisition trends and best practices, including learning and using new recruiting related tools and technology
● Ability to gather and analyze data regarding employment markets, history and trends including the ability to communicate this data.
● Leadership presence and the ability to coach & influence Hiring Managers
● Successful history learning and navigating geographical markets and diverse roles; utilizing that knowledge to develop creative and effective recruiting strategies

Qualifications
● Bachelor’s Degree in business administration, human resources, marketing, or other related field or equivalent experience

● 5-7 years’ experience in Human Resources
● Experience in hospitality industry preferred
● Experience with Union relations and collective bargaining agreements, preferred
● Strong recruiting and demonstrated ability to improve talent acquisition strategies
● Demonstrated expertise training managers and employees
● Strong organizational, critical thinking and communications skills
● Experience with applicant tracking systems and candidate sourcing channels
● Knowledge of US employment law
● Excellent relationship management and judgment skills
● Experience transforming data into insights to develop actionable plans
Our employees enjoy the following benefits:
● Competitive pay
● Paid sick time (up to 40 hours)
● Paid vacation
● Participation in our medical/dental/vision plans (Seven Stars pays 75% of the individual premium) for full time employees
● Participation in our 401(k) plan with a 4% company match
● Generous meal and drink allowances (bread and pastries galore!)
● Potential for growth within the organization

Evening Bakery Supervisor

Do you dream of bread? Then join a great team of dedicated bakers at Seven Stars Bakery!

 The Baking Supervisor is responsible for supervising and maintaining the quality of all of our artisan bread and viennoiserie for our wholesale and retail locations. The ideal candidate must have a positive attitude and enthusiastic personality as well as a demonstrated ability to work cohesively with staff and with other managers and supervisors. This position is responsible for providing direction, training, and development of employees and to uphold our company standards.

The Baking Supervisor is a position that requires the ability to motivate and lead a team, strong time management, organizational as well as a good understanding of baking methods and scoring techniques are required.  The position oversees the pm bread and pastry baking. The Supervisor is responsible for monitoring quality control and consistency of our products.  This position reports to the Production Manager.

Job Qualifications

  • Experience in a supervisory or leadership role, required
  • Previous baking experience, preferred
  • Ability to lead and motivate a team
  • Basic math skills.  Must be able to add, multiply, count and verify numbers
  • Organized and detail oriented
  • Team player and leader
  • Ability to train and coach new employees on SSB standards
  • Ability to learn how to bake in a hearth oven and proofing of viennoiserie products
  • Ability to remain focused under pressure
  • Able to read and understand English
  • The ability to stand 8-10 hours per shift
  • The ability to push/pull bread and pastry racks up to 75lbs, with or without assistance
  • The ability to work at a fast pace
  • Excellent Time management skills
  • Bilingual preferred

Duties and Responsibilities:

  • Supervision and support to the baking team, float team, packing team and dishwashers
  • Oversees the dividing, shaping, proofing and baking of our artisan breads and viennoiserie
  • Oversee that all the equipment in the Production Bakery is clean and in proper working condition, report any issues so that they are taken care of in a timely fashion
  • Maintain and ensure all areas of the bakery, work area and equipment are organized and clean at the end of the shift; ensure all protocols are followed per Serv Safe and that local BOH sanitary standards are met
  • Examine and inspect all items to ensure that quality specifications are upheld
  • Ensure product is ready and packed for scheduled delivery times
  • Ensure all finished products are counted and packed in a neat and organized way
  • Help bakery team maintain operational lines
  • Notifies production teammates immediately when any sub-standard product quality is encountered
  • Mix and maintain our natural levain and poolish
  • Perform Sanitation duties after shut-down
  • Must be able to complete assigned tasks delegated by the Bakery Manager
  • Ensure a sense of urgency from all bakery team members and dishwashers at all times

This is an non-exempt hourly position.  Pay rate starts at $18/hr.

AM Pastry Prep Team- Pawtucket Production Bakery- Full/Part Time Available

As a Pastry Prep team member you will be aiding in the production of our morning pastries and croissants by using a sheeter for pie dough, cookies, scones and lamination.  Additionally, the  pastry team is responsible for scooping muffins, cutting cookies, helping with seasonal item production, and assembling and preparing our sandwiches and salads.  Our process is completely hands on, there is no automation.

This position starts at 4:30am daily.  Great for early risers!

Job Qualifications:

  • 1 year of experience in a production bakery, preferred
  • A basic understanding of safe food handling practices
  • Independent, hard worker
  • Ability to work at fast pace
  • Neat and organized
  • Basic math skills
  • Strong, energetic and self motivated
  • The ability to stand 8-10 per shift
  • The ability to lift 50 lbs. numerous times per day 
  • Ability to bend, reach, squat and change positions frequently
  • Ability to read and understand recipes in English
  • Ability to work weekends and holidays

This is an non-exempt hourly position.  Pay rate is $15/hr.

Pastry Mixer-Pawtucket Production Bakery

The Pastry Mixer is responsible for reading recipes, scaling and mixing items including cookies, quick breads, scones, brownies and other bakery items.  Additionally, you will be aiding in the production of our morning pastries by using a sheeter for pie dough, cookies and scones, scooping muffins, cutting cookies and helping with seasonal item production.  You will also be assembling and preparing our sandwiches and salads. Our process is completely hands on, there is no automation.  The ideal candidate possesses at least one year of pastry production experience. The pastry mixing shift is from 4:30am to 1:00pm in our production bakery. Having reliable transportation is a must.  We are open 7 days a week so availability on weekends is required.

Job Qualifications:

  • 1 year of experience in a production bakery, preferred
  • A basic understanding of safe food handling practices
  • Independent, hard worker
  • Ability to work at fast pace
  • Neat and organized
  • Basic math skills
  • Strong, energetic and self motivated
  • The ability to stand 8-10 per shift
  • The ability to lift 50 lbs. numerous times per day 
  • Ability to bend, reach, squat and change positions frequently
  • Ability to read and understand recipes in English
  • Ability to work weekends and holidays

This is an non-exempt hourly position.  Pay rates start at $17/hr.

Assistant Café Manager- Providence Area

We are looking to hire an Assistant Café Manager to help organize daily operations and motivate our staff to provide excellent customer service.  Assistant Café Managers oversee the day-to-day running of cafés including, hiring, training, and supervision of café staff, orders café supplies, resolves customer complaints, and ensures that food health and safety regulations are adhered to in conjunction with and in the absence of the Café Manager.

The Assistant Manager’s responsibilities include setting the example for the cafe team in all areas of customer service, including helping customers and processing payments using the POS system.  You will also complete bank deposits and sales reports as needed, assist with scheduling shifts for baristas and café staff,  order supplies like coffee, milk and paper goods and ensure that the café is clean and well-presented at all times.

To be successful in this role you should demonstrate exemplary leadership and management skills and ensure that café staff carries out duties efficiently.  Also, you should be available to work during opening hours, including early mornings, weekends and holidays. Ultimately, you will help increase profitability, boost customer engagement and turn our café into a favorite local spot.

Responsibilities

  • Execute the hiring and onboarding of new café staff and baristas
  • Train employees on drink preparation and proper use of coffee equipment
  • Train employees on the SSB customer service standards as well as all SOP’s
  • Take inventory of supplies and coordinate with vendors and order supplies, as needed
  • Receive supplies and verify that the correct items and quantities have been delivered
  • Preparing weekly work schedules for café staff and ensure that absences have appropriate coverage
  • Advise staff on the best ways to resolve issues with customers and deliver excellent customer service
  • Resolve customer complaints regarding food quality and customer service issues
  • Ensure all café areas are clean and tidy
  • Nurture friendly relationships with customers and area businesses to increase loyalty and boost our reputation
  • Identify strategies to attract and retail customers

Requirements

  • Enthusiastic, positive, up-beat attitude
  • 1-2 years of previous management or supervisory role in hospitality or retail environment required
  • Reliable transportation to make bank deposits and travel to other locations as needed
  • Sound knowledge of food health and safety regulations, RI Food Safety Manager License preferred
  • Hands-on experience with professional coffee machines, including grinders and brewers
  • Excellent math and cash handling skills
  • Availability to work within opening hours (including weekends and holidays)
  • Effective communication skills with the ability to manage and motivate a team
  • Customer service attitude
  • High school diploma.  Additional certification (e.g. in Business Administration or Hospitality) is preferred

Applications that do not include a resume will not be considered.

This is an exempt salaried position with a salary range that starts at $45,000